Returns & Exchanges
At Backwoods, we stand behind our gear and want to ensure you are fully equipped for your next adventure. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Print and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized shipping carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing